Privacy Policy

At Maggie’s Tops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the rights you may have when you visit our website, place an order, contact us, or otherwise interact with Maggie’s Tops.

This policy should be read together with our Terms of Service and other applicable store policies.

1. Who We Are

Maggie’s Tops is operated by:

Company: Lsbs Commerce LLC
Company Number: 2025-001809097
Trading Name: Maggie’s Tops
Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: info@maggies-tops.com

For questions about this Privacy Policy or your personal information, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect information including:

• Your name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Products purchased or viewed
• Returns, refunds, and customer service communications
• Device and browser information
• IP address
• Website activity and interactions
• Marketing preferences
• Information you voluntarily provide when contacting us

Payment information is generally processed securely by our payment providers. We do not need to store your complete payment card details ourselves when they are handled directly by those providers.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Process returns, replacements, and refunds
• Communicate with you about your order
• Provide customer service
• Maintain and improve our website
• Detect and prevent fraud, abuse, and security threats
• Comply with accounting, tax, legal, and regulatory requirements
• Understand how customers use our store
• Personalise your shopping experience where appropriate
• Send marketing communications where you have consented or where otherwise permitted by applicable law

We only use personal information where we have an appropriate legal basis to do so under applicable data protection law.

4. UK and EEA Legal Bases

Where UK GDPR or EU GDPR applies, we generally process your personal information on one or more of the following legal bases:

Contract: Processing necessary to accept, manage, fulfil, and support your order.

Legitimate interests: Processing necessary for legitimate business purposes, such as improving our services, preventing fraud, securing our website, and operating our business, provided those interests do not override your rights.

Consent: Where you have given us permission, such as for certain marketing activities or non-essential cookies.

Legal obligations: Where processing is necessary to comply with applicable laws and regulatory requirements.

Where processing is based on consent, you may withdraw that consent at any time.

5. How We Share Personal Information

We may share personal information with trusted third parties where necessary to operate our business, including:

• E-commerce and website service providers
• Payment processors
• Shipping and logistics providers
• Warehousing and fulfilment partners
• Customer service providers
• Analytics and advertising providers
• IT, hosting, fraud-prevention, and security providers
• Professional advisers such as accountants or legal advisers

We may also disclose information where required by law, court order, regulatory request, or where reasonably necessary to protect our legal rights.

We do not sell your personal information for money.

Certain privacy laws may define some advertising or analytics activities more broadly as a “sale,” “sharing,” or use for targeted advertising. Where applicable, you may have rights to opt out of these activities.

6. Shopify

Our online store may be hosted and supported by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify may process information about your use of our store in accordance with its own privacy practices and the services it provides to merchants.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to operate the store, remember your preferences, understand website performance, prevent fraud, and—where permitted—provide personalised advertising.

Some cookies are necessary for the website to function correctly. Other cookies, such as certain analytics or advertising cookies, may require your consent depending on your location.

Where required, you can manage your preferences through the cookie consent options available on our website.

You can also configure your browser to block or delete cookies, although doing so may affect certain website features.

8. Marketing Communications

If you sign up to receive marketing emails or other promotional communications, we may use your contact details to send you information about products, promotions, and offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting info@maggies-tops.com.

Unsubscribing from marketing does not prevent us from sending essential transactional communications relating to your orders.

9. International Transfers

Maggie’s Tops is operated by a company based in the United States, and some of our service providers may operate in other countries.

As a result, your personal information may be processed outside the UK or European Economic Area. Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Different categories of information may therefore be retained for different periods.

11. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

For customers in the UK and EEA, these may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Request restriction of processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Object to direct marketing

These rights are subject to applicable legal conditions and exceptions.

To submit a privacy request, contact info@maggies-tops.com. We may need to verify your identity before completing certain requests.

13. UK Complaints

If you are located in the United Kingdom and believe your personal information has not been handled properly, please contact us first so we have an opportunity to address your concerns.

You may also have the right to make a complaint to the UK Information Commissioner’s Office (ICO).

14. Children’s Privacy

Our store is intended for a general adult audience and is not designed to knowingly collect personal information from children below the age at which they can legally provide consent under applicable privacy laws.

If you believe a child has provided us with personal information improperly, please contact us.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, legal requirements, or privacy practices.

When we make changes, the updated version will be published on our website with a revised Last updated date.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact:

Maggie’s Tops
Lsbs Commerce LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

Email: info@maggies-tops.com

Customer Service Hours:
Monday – Friday: 09:00 – 17:00 (GMT/BST)
Saturday – Sunday: 10:00 – 17:00 (GMT/BST)
Average response time: Within 48 hours