Terms of service

Terms of Service

Welcome to Maggie’s Tops. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Maggie’s Tops.

Maggie’s Tops is operated by Lsbs Commerce LLC. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms.

Nothing in these Terms is intended to exclude, restrict, or override any rights you may have under applicable consumer protection law.

1. Company Information

Trading Name: Maggie’s Tops
Company Name: Lsbs Commerce LLC
Company Number: 2025-001809097
Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: info@maggies-tops.com

2. Our Online Store

Our website provides customers with the opportunity to browse and purchase products offered by Maggie’s Tops.

By using our website, you confirm that you are legally capable of entering into a binding agreement or that you have the permission of a parent or legal guardian where required.

You must not use our website or products for any unlawful or unauthorised purpose.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, sizing information, colours, prices, and other information displayed on our website are accurate.

However, colours and appearance may vary slightly depending on your device, screen settings, lighting, and manufacturing variations.

Sizing information is provided as guidance. Because body shape and fit preferences differ between customers, we cannot guarantee that the same size will fit every person identically.

Our 90-Day Fit Guarantee may provide additional options if your chosen size is not suitable.

4. Prices

All prices are displayed in the currency shown on our website at the time of purchase.

Prices may change from time to time. Any price change will not normally affect an order that has already been accepted.

Any applicable taxes, shipping charges, discounts, or other charges will be displayed during checkout where required.

Promotional prices, discount codes, and special offers may be subject to separate conditions and may be changed or withdrawn at any time, subject to applicable law.

5. Orders

When you place an order, you are responsible for ensuring that the information you provide is complete and accurate, including your:

  • Name
  • Email address
  • Billing information
  • Shipping address
  • Product selection and size

After placing your order, you may receive an order confirmation email. This confirms that we have received your order.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, obvious pricing errors, product unavailability, or incorrect information.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

Payments may be processed by third-party payment providers. By submitting payment information, you confirm that you are authorised to use the selected payment method.

We do not control delays caused by banks, card issuers, or independent payment providers.

7. Shipping and Delivery

Delivery times shown on our website are estimates unless expressly stated otherwise.

Shipping times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, public holidays, or unusually high order volumes.

Customers are responsible for providing a complete and accurate delivery address.

Please refer to our Shipping Policy for further information about processing, tracking, delivery, and shipping.

8. Returns & Refunds

Returns, replacements, and refunds are handled in accordance with our Return & Refund Policy.

Customers should contact info@maggies-tops.com before returning a product so that we can provide the appropriate instructions.

Our voluntary guarantees and store policies are provided in addition to, and do not replace, statutory consumer rights.

9. 90-Day Fit Guarantee

Eligible purchases may be covered by our 90-Day Fit Guarantee.

If your item does not fit as expected, contact us within 90 days of delivery. Depending on the circumstances and the conditions of the guarantee, we may offer an alternative size or another appropriate solution.

The 90-Day Fit Guarantee is a voluntary benefit offered by Maggie’s Tops. It does not restrict any statutory rights you may have.

10. UK Consumer Rights

If you are purchasing as a consumer in the United Kingdom, you may have rights under UK consumer protection legislation that apply regardless of these Terms.

For eligible online purchases, this may include a statutory right to cancel within 14 days after receiving the goods, subject to applicable conditions and exceptions.

You may also have separate statutory remedies if goods are faulty, not as described, or otherwise fail to meet applicable legal requirements.

Nothing in these Terms or our store policies is intended to limit those rights.

11. Promotions and Discount Codes

From time to time, Maggie’s Tops may offer sales, promotional prices, bundles, or discount codes.

Unless otherwise stated:

  • Promotions cannot be exchanged for cash.
  • Discount codes must be entered before completing checkout.
  • Only one discount code may be permitted per order.
  • Promotions may apply only to selected products.
  • Promotions may have specified start and end dates.
  • We may correct genuine errors associated with promotional offers.

Any advertised discount will be presented in accordance with applicable pricing and advertising requirements.

12. Intellectual Property

Unless otherwise stated, the content on our website—including our branding, written content, graphics, photographs, design elements, and other materials—is owned by or licensed to Maggie’s Tops and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, modify, or republish our content without appropriate permission.

13. Customer Reviews and User Content

If you submit a review, photograph, comment, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, fraudulent, threatening, defamatory, infringing, or deliberately misleading.

Where permitted by law and any permissions you provide, we may display submitted reviews or other content in connection with our store.

14. Third-Party Services

Our website may rely on third-party services for functions such as e-commerce hosting, payment processing, analytics, advertising, and shipping.

These third parties may have their own terms and privacy policies. We are not responsible for independent third-party services beyond the extent required by applicable law.

15. Website Availability

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access.

We may occasionally modify, suspend, maintain, or update parts of the website.

We reserve the right to correct typographical errors, inaccuracies, or omissions on our website, including information relating to products, availability, pricing, promotions, and descriptions.

16. Prohibited Uses

You may not use our website to engage in unlawful activity, distribute malicious software, attempt unauthorised access to our systems, interfere with the operation of our store, impersonate another person, submit fraudulent orders, or violate the rights of Maggie’s Tops or any third party.

We may restrict access to our services where reasonably necessary to protect our customers, business, or systems.

17. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the fullest extent permitted by applicable law, Maggie’s Tops and Lsbs Commerce LLC will not be responsible for indirect or consequential losses that were not reasonably foreseeable when the contract was formed.

Nothing in this section is intended to exclude or restrict liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Your statutory consumer rights remain unaffected.

18. Privacy

We handle personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use and share it, and the privacy rights that may be available to you.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.

The version applicable to your purchase will generally be the version in effect when you place your order, unless applicable law requires otherwise.

The latest version will be published on our website with an updated revision date.

20. Governing Law

These Terms are governed by applicable law.

Where mandatory consumer protection laws in your country of residence apply, nothing in these Terms is intended to deprive you of the protections provided by those laws.

For customers residing in the United Kingdom, any mandatory rights regarding applicable law and jurisdiction remain unaffected.

21. Contact Us

If you have questions about these Terms, your order, or our services, please contact us:

Maggie’s Tops
Lsbs Commerce LLC
Company Number: 2025-001809097
30 N Gould St Ste N
Sheridan, WY 82801
USA

Email: info@maggies-tops.com

Customer Service Hours:
Monday – Friday: 09:00 – 17:00 (GMT/BST)
Saturday – Sunday: 10:00 – 17:00 (GMT/BST)
Average response time: Within 48 hours